Consignment guide
What to know before you consign.
What we accept, what you earn, and what happens after you drop your items off.
At a glance
- 40%
- Your share of the final sale price
- 90 days
- Standard consignment period
Items may be discounted after 45 days. Pickup requests have a 14-day deadline.
The process
How it works.
Inspect your clothes
Bring freshly laundered items in excellent, ready-to-sell condition. Every piece must be free of stains, holes, odours, excessive wear, pilling, pet hair, and other damage.
Drop off your items
Bring your items in a bag or box that does not need to be returned. Clearly label it with your full name and phone number.
Drop-offs are accepted during regular store hours with no appointment necessary. There is a 50-item limit per consignor, per month.
We handle the rest
Our team reviews every item and selects pieces based on condition, current styles, brands, and seasonal demand. We price accepted items to give them the best chance of selling.
Items are typically displayed for 90 days, and markdowns may begin after 45 days. Out-of-season items may be stored until the appropriate selling season.
Reap the rewards
You receive 40% of the final selling price. Earnings are automatically credited to your consignor account and can be redeemed as cash or used toward purchases in the store.
Choose what happens to unsold items
At drop-off, tell us whether you want unsold items returned to you or donated to Twice Nice at the end of the 90-day consignment period. Make the same choice for items we do not accept.
Before you visit
What we accept.
What we’re currently accepting
- Quality new or gently used women’s clothing
- Quality new or gently used children’s clothing
- Quality new or gently used purses and handbags
- Quality new or gently used hats
- Quality new or gently used shoes
We’re currently not accepting
- Skinny jeans
- Pajamas and sleepwear
- Undergarments
- Swimwear
Ready to sell
Inspect every item before drop-off.
Items must be freshly laundered and free of stains, holes, odours, excessive wear, pilling, pet hair, and other damage.
Our selection
Not every item will be accepted.
We select pieces based on condition, current styles, brands, and seasonal demand. Outdated, overly unique, or otherwise unsuitable pieces may be declined.
You confirm that every item you consign belongs to you and is free of any claims.
Your account
Pricing & payouts.
- Pricing
- We set prices based on brand, condition, season, and current market demand.
- Your share
- You receive 40% of the final sale price, automatically credited to your account when the item sells.
- New accounts
- A one-time $5 setup fee is deducted from a new consignor’s first sales.
- Getting paid
- Collect cash during regular store hours or use your balance as store credit.
- Sales
- Items may be included in promotions. Your share is calculated from the final sale price.
- Unclaimed earnings
- Your money remains on account and is handled according to Alberta law. Keep your contact details current and collect earnings regularly.
After drop-off
Timing & pickups.
The standard selling period is 90 days.
Items are typically displayed for 90 days, and markdowns may begin after 45 days to keep inventory fresh.
We accept all seasons, year-round.
The sales floor reflects the current season. Clothing received outside its selling season may be held in storage until the appropriate time. Near the end of a season, remaining items may be marked down to make room for new inventory.
Summer items typically begin to be marked down in August to make room for fall inventory.
Watch for a pickup text.
At drop-off, choose whether no-thank-you and unsold items should be returned or donated to Twice Nice. If you chose return, you have 14 days from our text to collect them.
Items not collected within 14 days may be donated, discounted, or otherwise disposed of at our discretion.
Good to know
Frequently asked questions.
What items do you accept?
We currently accept quality new or gently used women’s clothing, children’s clothing, purses and handbags, hats, and shoes. We accept clothing for any season year-round, although out-of-season pieces may be stored until the appropriate selling season.
What are you not currently accepting?
We are not currently accepting skinny jeans, pajamas or sleepwear, undergarments, or swimwear.
Do I need to price my items?
No. Country Consignment prices every accepted item based on its brand, condition, season, and current market demand.
Will my items be discounted?
They may be. Markdowns can begin after 45 days, and items may also be included in store promotions. Summer pieces typically begin to be marked down in August to make room for fall inventory. Your commission is based on the final sale price.
What happens to items you don’t accept?
At drop-off, choose whether you want these “no-thank-you” items returned or donated to Twice Nice. If you choose return and receive a pickup text, you have 14 days to collect them. After that, they will be donated.
What happens if an item doesn’t sell?
At drop-off, choose whether unsold items should be returned to you or donated to Twice Nice at the end of the 90-day consignment period. We will notify you when returned items are ready for pickup, and you have 14 days from that notice to collect them.
Are my items insured while they are in the shop?
We take reasonable care of every item, but Country Consignment is not responsible for loss or damage caused by fire, theft, or other circumstances beyond our control.
Still wondering?
Ask before you make the trip.
If you’re unsure about an item or the current season, send us a message. We’ll let you know what the shop is accepting.